WHY SURYA

Surya Gas believes in quality and has over the years tied up with the best in the industry to bring the best LPG for our customers. At Surya, we invest in our clients by cultivating a relationship. We are your business partners. We take the time to find the best, explain risks and give you options. Every customer should expect good service. That’s why we have a Customer Service Commitment to help to make sure we meet your expectations every time you deal with us. We are committed to providing the best service and support to our customers: by continuously improving our people, policies and processes we aim to be consistently best in class. Our customer service charter sets out our commitment to you and outlines the standard of service that you can expect in your dealing with us.

LPG is a safe, economical, clean-burning and versatile fuel when properly used. As a supplier of LPG and other LPG products, your safety is extremely important to us. That’s why we provide our delivery personnel with extensive safety training, and why we offer LPG system safety checks to our customers. We work together to ensure everyone goes home safely. That extends to our customers. Our approach to customer safety is collaborative. We do everything we can to ensure our operations are safe and are handled with care and caution.

Infrastructure
When it comes to gas appliances, safety is a top priority.

If you smell gas in your home, follow these steps:

NO FLAMES OR SPARKS. Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones.Flames or sparks from these sources can trigger an explosion or a fire.
LEAVE THE AREA IMMEDIATELY. Get everyone out of the building or area where you suspect gas is leaking.
SHUT OFF THE GAS. Turn off the main gas supply valve on your LPG cylinder if it is safe to do so. To close the valve, turn it to the right (clockwise).
REPORT THE LEAK. From a neighbor’s home or other nearby building away from the gas leak, call your LPG distributor right away. If you can’t reach your LPG distributor, call 101 or your local fire department.
DO NOT RETURN TO THE BUILDING OR AREA. until your distributor, emergency responder, or qualified service technician determines that it is safe to do so.
GET YOUR SYSTEM CHECKED. Before you attempt to use any of your LPG appliances, your a qualified service technician must check your entire system to ensure that it is leak-free.

Allow us to safeguard and enable you for a successful future. When you succeed, we succeed!